What Type of Information Do We Collect?
We may collect personally identifiable information ("PII" - for example, your full name, email address, mailing address, telephone number, or credit card number) from you when you voluntarily submit the information to us when you purchase items from us. We need this information in order to process and fulfill your order and to notify you of your order status, in order to register you as a user of this site or to provide you with services. We may also collect PII from you if you choose to subscribe to our email program, or participate in sweepstakes, contests, and surveys, or in connection with content or suggestions you post on this site.
We also collect non-personally identifiable information ("Non-PII" - for example, interests, hobbies, lifestyle choices, groups with whom you are affiliated) from you when you choose to provide or post non-PII information on this web site.
We may also collect additional information about you from third parties including demographic information (such as number of household members, age, and gender) and purchase preference information. We use this information to customize your experience on our web site and on other CHIKO family of business web sites and to provide you with the most relevant products, services and offers.
What Information Do We Share and with Whom?
We do not rent or sell your information to outside marketers. We may share your information (as described above) with members of the CHIKO family of businesses to provide you with products or services that you have requested or to provide you with promotional offers that we believe will be of interest to you. The CHIKO family of businesses includes all CHIKO affiliates, as well as other selected businesses with which CHIKO or its affiliates have a relationship and which have agreed to adhere to our strict standards for providing quality products and services, responding to your needs, and protecting customer information.
In certain circumstances, we may share your information with service providers that need access to your information to provide operational or other support services. To ensure the confidentiality and security of your information, service providers must agree to safeguard your information in strict compliance with this policy.
We also may provide information to regulatory authorities and law enforcement officials in accordance with applicable law or when we otherwise believe in good faith that the law requires it. There may be instances when we may access or disclose your information in order to protect or defend the legal rights or property of CHIKO and its affiliated companies or their employees and agents, to protect the safety and security of users and members, and to protect against fraud.
CHIKO may sell, transfer or otherwise share some or all of its assets in connection with a merger, reorganization or sale of assets, or in the event of bankruptcy. In such an event, personal information may be one of the assets transferred.
Can I Disable Cookies?
Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when such a file is stored. Please take a look at your particular browser for instructions on this function. If you do elect to disable cookies, please note that you may not be able to take full advantage of a personalized experience on this Web site.
What About Links to Other Web Sites?
This web site may contain links to other web sites outside the CHIKO family of web sites. CHIKO is not responsible for the privacy practices of other non-affiliated web sites. You should read the privacy statements of each and every web site that collects personally identifiable information.
What About Online Advertisements?
We partner with third-party service providers known as Ad Networks to serve ads on our behalf across the Internet. Using Cookies and Pixel Tags (also known as Web Beacons), Ad Networks collect anonymous information about your visits to our web site and other web sites in order to deliver advertisements that may be of particular interest to you. This process does not involve the collection of any personally identifiable information (PII). The Ad Networks do not know your name, phone number, address, email address or any personally identifying information. If you do not wish to receive relevant ads based on this technology, you can opt-out by visiting the Network Advertising Initiative's (NAI) opt-out page.
We do not share any personally identifiable information about you with the advertising networks.
Is My Information Secure?
We maintain reasonable and appropriate physical, electronic and procedural safeguards to protect your information. Your information is located on a secured server behind a firewall. When you enter PII, we encrypt that information using secure socket layer technology ("SSL"). While we do work very hard to protect your privacy, no method of security is 100% effective and we cannot be responsible for the actions of those who may gain unauthorized access to your personal information. CHIKO makes no warranties, express, implied or otherwise as to the ultimate effectiveness of these reasonable and appropriate safeguards.
Can I "Opt-Out" of Receiving Promotional E-mails?
From time to time, we may send you e-mails with promotional offers if you opt-in to receive such emails. If you would no longer like to receive e-mailed special event information, sales notifications or other promotional messages from this web site, you can unsubscribe from this site's e-mail marketing list by following the unsubscribe link located at the bottom of each promotional e-mail. Your e-mail address will be removed from this site's email marketing list within 10 days.